Jul 29 2009
∞
United Throws a Bone to Frequent Flyers
We got this email yesterday. Whoopie!!! It looks like United is truly providing some value to frequent flyers. Historically last-minute award bookers (like me) were fined a hefty $75 fee if they booked award travel 7-20 days prior to travel. The fees jumped up to $100 for award travel booked six days or less. Obviously United is hoping to fill those last-minute (EXPENSIVE) seats with revenue customers but it looks like they are easing up a bit and recognizing that keeping frequent flyers happy will make them more money at the end of the day anyway.
Effective July 30, 2009, the fee will be eliminated. 
